Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 17, 2024

Stable job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are generally helpful when you need help

Cons

Office location is very far at Changi business park

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Nespresso Response
1y
Hello, Thank you for taking the time to share your feedback about your experience at Nespresso. We are happy to know that you have received help from your colleagues when you needed it. It is important to us to foster a caring environment where everyone supports each other. Regarding the cons you stated, we are sorry to hear that the location of our office wasn’t convenient for you. If you want to share more details with us, you are always welcome to contact your former local HR or Management Team. Wishing you all the best in your new endeavors. Thank you.
4.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good environment, not much pressure and you can have work and life balance

Cons

Really hard to get a promotion. People stay at the same position for years.

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Nespresso Response
1y
Hello, Thank you for your valuable feedback. We are truly grateful for your positive comments as creating a supportive atmosphere for our employees is at the core of our values, and we are thrilled to hear that our efforts have resonated with you. Regarding the cons, we understand that career growth and advancement opportunities are important aspects of professional development. Thus, at Nespresso, we strive to create a fair and transparent system that rewards hard work, dedication, and talent. Concerning your advice to management, we agree on the significance of maintaining strong relationships with our stakeholders and the positive impact it can have on our overall success. We value your input and are grateful for the opportunity to address your concerns. If you would like to provide further details or discuss your experience in more depth, please feel free to reach out to your former HR team. We wish you all the best in your new endeavors. Thank you.
5.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Good pay. Good people. Clints are primarily lovely and good quality of colleges.

Cons

Work on the weekend. Something angry clients. Most teammates are young, and it's their first job

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Nespresso Response
1y
Hello, We appreciate your feedback. Ensuring a great employee experience is a top priority for our company, and we are happy to provide our employees with a caring and supportive working environment. It is also a pleasure to know that you were satisfied with your salary and working hours. Regarding the cons you mentioned, we constantly strive to find the right balance between our business needs and comfortable schedule for our teams. We are grateful for the efforts of our employees in providing quality service, and it is disappointing to read you had some challenging customers. At Nespresso, we support our people in their professional growth and aspirations, and we want everyone to find their right fit within our company. If you want to share more details with us, so we can look further into your comments, please feel free to contact your former local HR team. We wish you much success with your new endeavors. Thank you.
Viewing 265 - 267 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.