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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      73% would recommend to a friend

      (1,872 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Sep 25, 2024

      Good atmosphere

      E-commerce lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a small company wrapped in the giant Nestle. You'll have best of both worlds.

      Cons

      The org chart is pretty flat. It's hard to advance on the company ladder.

      avatar
      Nespresso Response
      1y
      Hello Colleague, Thank you for your review and for being a valued member of the Nespresso team for over 20 years. Your feedback is greatly appreciated, and your input is valuable to us. It's wonderful to hear that you enjoy the inclusive atmosphere at Nespresso and appreciate the benefits of being part of a company within the Nestle organization, such as our Total Rewards program. Regarding the challenges you mentioned, we understand your concerns and will use them to make improvements. Our team is continuously reviewing and evaluating our internal processes to provide better opportunities for growth and development within the company. To address your concerns more effectively, please reach out to your local HR team and provide specific details. Your additional comments will help us further investigate and make necessary improvements. Wishing you all the best in your career with us. Thank you.
      5.0
      Sep 25, 2024

      Great Experience !!

      Coffee expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interview processes was great, role organised through agency. And support was available during onboarding. Epic brand, awesome customers and a strong vision of the values that ripples through the team.

      Cons

      Pace of trade meant often you learnt on the go, but expectations were managed and there were people around to always help in the boutique. So a consideration, rather than a con.

      avatar
      Nespresso Response
      1y
      Hello Colleague, Thank you for giving your feedback about the interview process and the support you received during onboarding. We are thrilled to hear that you found our brand exceptional, and the team to be deeply committed to our values. Your comments mean a lot to us and will be enthusiastically shared with the respective team. We also appreciate mentioned cons, as we understand that this can sometimes be challenging, but we are glad to hear that expectations were managed. Regarding your management advice, we strive to find ways to effectively manage these differences and ensure that all employees feel supported and included. We also appreciate your recognition of our great people leaders who often come from a background in retail, and we will continue to provide them with the necessary resources. We value your input and will use it to make improvements where necessary. If you have any further details or concerns, please do not hesitate to reach out to your local HR team. Wishing you all the best in your career with us. Thank you.
      4.0
      Sep 24, 2024

      Good

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      good team, fair monthly coffee credit.

      Cons

      left during store ownership change

      avatar
      Nespresso Response
      1y
      Hello, Thank you for taking the time to provide us with your review. We appreciate your positive comments, and it's great to hear that you had a positive experience. Regarding the cons you shared, we understand that transitions can sometimes be challenging. We value open and transparent communication and are committed to addressing issues promptly. If you would like to share more details about your experience, please feel free to contact your former local HR team. Your feedback is important to us as we strive to improve and ensure a better experience for all our employees. We wish you all the best. Thank you.
      Viewing 259 - 261 of 1,872 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.