Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Pay is good and is widely flexible" ((in 122 reviews)); "Above average pay and free coffee" ((in 122 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Sep 27, 2024

Easy going position

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Relaxed work environment, free, coffee, and tea, decent pay, good location

Cons

Hard to understand training sessions

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to share your review and for acknowledging our efforts in creating a comfortable, supportive, and collaborative work environment at Nespresso. We truly appreciate your insights regarding the training sessions. Our goal is to provide every employee with the opportunity to learn and develop, and your feedback is invaluable as we continuously strive to improve our training programs to better meet the needs of our team. If you have any further details or concerns, please don't hesitate to reach out to your local HR team, as your input is valued, and it helps us make necessary improvements. Wishing you continued success in your career with us. Thank you.

2.0

Sep 27, 2024

Okay

Boutqiue associate

Recommend

CEO approval

Business Outlook

Pros

flexible hours, bonus, good people, bonuses, free merch

Cons

unreliable hours, management, lack of support

Nespresso Response

1y

Hello, Thank you for sharing your review. We greatly appreciate your feedback and are glad to hear that you recognize the various benefits and bonuses provided as part of our Total Rewards package. It is also pleasing to know that our efforts in creating a supportive and inclusive environment for everyone were recognized. Regarding the cons you mentioned, we are disappointed to hear that you felt pressure at work, and we appreciate you bringing these issues to our attention. Ensuring the comfort and support of our employees is one of our top priorities, and we regret that you did not experience this during your time with us. Your feedback is valuable to us, and we would like to understand more about your concerns to address them and make improvements. Please feel free to contact your former local HR team. Wishing you all the best in your new endeavors. Thank you.

3.0

Sep 25, 2024

So so

Sales executive

Recommend

CEO approval

Business Outlook

Pros

High Pay , High Commission and Bonus. MNC environment

Cons

Individual brand from Nestle, High pressure

Nespresso Response

1y

Hello, Thank you for your review. It's great to know that you recognize different benefits and bonuses we provide as a part of our Total Rewards package. We are also pleased to read that you appreciated our efforts in fostering a welcoming environment for everyone. Regarding the cons you mentioned, it is disappointing to know that you felt pressure at work. One of our main priorities is to make sure that our employees feel comfortable and supported on every level. We would like to hear more from you to look into your concerns so that we can improve. Please feel free to contact your former local HR team. Wishing you well in your new endeavors. Thank you.

Viewing 256 - 258 of 1,872 Reviews

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