Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jul 9, 2024

Lot of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoy working at Nespresso. I am able to do my work and not be micro managed. It’s trusted the work will be done.

Cons

Seems more political, meaning if you play the game then you can move up. Some people come off as very arrogant for no reason

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate your positive comments about the level of trust in your work. It's great to hear you feel empowered to do your work autonomously. Regarding the cons you mentioned, we invest heavily in our employees’ learning and development and strive to create a fair system for career growth at Nespresso. We value the contributions of all our employees and believe that hard work and dedication should be recognized and rewarded. Our HR team is ready and willing to work with you to ensure you are being treated fairly and with respect. We value your feedback and are committed to continuously improving the working environment at Nespresso. We wish you continued success in your career with us. Thank you.
3.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing base salary, regular bonuses, free coffee and machines, monthly Nespresso credit. Great team and training program, international company with resources and incentives.

Cons

Pop Up shops are badly constructed, chaotic and unsafe. With no privacy and a stock room 15 minutes away, it’s a difficult environment to work in 40-50 hours per week.

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your experience with us. We’re glad to hear that you value the competitive salary, bonuses, and the supportive team environment, as well as the training programs that are part of our Total Rewards package. We also take your concerns about the conditions of the pop-up shops seriously. At Nespresso, ensuring a safe and organized work environment is our top priority, especially during long hours. Your feedback is crucial and will be considered as we work to enhance the operational aspects of our stores. If you have any further insights or suggestions, please don’t hesitate to reach out to your local HR team. Wishing you continued success in your role. Thank you.
3.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, free coffee, good for a retail job

Cons

Low staff, high standards, not great management

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Nespresso Response
2y
Hello, Thank you for your feedback and review. We are proud to offer our employees with various benefits as a part of our Total Rewards package, which includes a market-competitive salary. Also, we're delighted to hear that you enjoyed the perk of free coffee. Regarding the cons you outlined, it is important for our company that we foster positive working conditions. We invest a great deal in our teams and management to have the right caring culture where people respect, help, and inspire each other to grow and succeed. Additionally, we always strive to make sure everyone feels safe and supported on every step of their professional journey with us. Your feedback is valuable to us, as we constantly seek to improve. If you want to share more specifics with us, please feel free to reach out to your former local HR team to share further your concerns. Wishing you well in your new endeavors. Thank you.
Viewing 235 - 237 of 1,875 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.