Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 179 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 133 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Great Team and Product" ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 158 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Aug 24, 2024

IT and Infrastructure

Is/it manager

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and good support from the IT of Nestlé.

Cons

Very poor management and organization in IT, lack of resources, low salaries and a lot of chaotic work to do.

Nespresso Response

1y

Hello, We appreciate your feedback about your experience at our company. Though we are glad to know that you consider our work environment friendly, it is upsetting to read the drawbacks you highlighted. Our people are our top priority, and it is important to us that everyone is well informed and supported on every level. We invest a great deal in our leadership development to make sure that everyone can achieve what they aspire to in their careers, and we are sorry to know that we didn’t meet your expectations. In addition to this, at Nespresso, we are actively exploring opportunities to innovate our systems to better support our employees in their tasks. We are grateful for your review, as it helps us to improve. Please, feel free to share any further details or concerns with your former local HR team. Wishing you best of luck in your new endeavors. Thank you.

3.0

Aug 19, 2024

okay

Specialist

Recommend

CEO approval

Business Outlook

Pros

Colleague were nice and the job was decent

Cons

toxic environment with the managers

Nespresso Response

1y

Hello, Thank you for sharing your feedback with us. Even though we are glad that you enjoyed working with your colleagues, it is upsetting to read the cons you mentioned. At Nespresso, we put a lot of efforts in fostering a welcoming and inspiring environment where we respect each other. In addition to this, we invest a lot in our management system, so that everyone is supported and cared for. Please, don't hesitate to provide more details to your former local HR team, so that we can look into this and improve. Wishing you all the best in your new endeavors. Thank you.

3.0

Jul 25, 2024

Underpaid

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

More free time hence to 12 hours shifts

Cons

Can't reeally have a good routine, because of the shifts, and underpaid.

Nespresso Response

1y

Hello, Thank you for taking the time to provide us with your feedback. Making sure that our employees have a comfortable and flexible schedule, as well as maintaining a healthy work-life balance is of crucial importance to us. It is upsetting to know you weren’t satisfied with your compensation. We provide our employees with our Total Rewards package, which includes market-competitive salary and various incentives and benefits. In addition to this, we make sure to continuously review it. This feedback is important and valuable to us, as we constantly seek to improve. We would like to hear more from you to look into your concerns. Please feel free to contact your former local HR team. We wish you well in your new endeavors. Thank you.

Viewing 232 - 234 of 1,875 Reviews

Jobs at Nespresso

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Nespresso

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IT and Infrastructure

okay

Underpaid

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