Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "You get free coffee, 2 free machines every year, Discounts with corporate perks, decent salary around $14 hourly." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 120 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Nov 7, 2024

Started off good but made redundancy

Coffee advisor

Recommend

CEO approval

Business Outlook

Pros

- Good amount of initial training on the brand, services and products - Independent work - Freely managing KPI's through commission - Good pay

Cons

- Felt really let down by management when they decided to make redundancies without considerate notice - There was no redundancy payout - No more extra hours

Nespresso Response

1y

Hello, Thank you for taking the time to provide feedback on your experience with us. We appreciate all the positive sides you mentioned. It is great to know that you were satisfied with your salary and recognized the various training opportunities we offer to our employees. Regarding the cons you highlighted, it is important to us to make sure our people are always properly informed and supported, and it is disappointing to read that you felt let down by your management team. At Nespresso, we put a lot of effort into creating a comfortable working environment with transparent communication at every level. Thank you for bringing these points to our attention, we will pass your review to the responsible team, Wishing you well in your new endeavors. Thank you.

4.0

Nov 6, 2024

High Satisfaction

Manager

Recommend

CEO approval

Business Outlook

Pros

High satisfaction with the products and well known brand

Cons

over time, lack of work life balance

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to provide us with your feedback. We appreciate your comments, as it is rewarding to hear that you have high satisfaction with your experience. Regarding the cons, we prioritize the importance of maintaining a healthy balance between work and personal life, and we strive to support our employees in achieving this equilibrium. We are committed to continuously improving our operations and practices. We encourage you to reach out to your local HR team or people manager to discuss your specific concerns in more detail. They will be able to provide guidance and explore potential solutions to address this issue. Wishing you success in your career with Nespresso. Thank you.

3.0

Nov 6, 2024

Promoter

Recommend

CEO approval

Business Outlook

Pros

Good Booth setup, nice display

Cons

Sales depends on promotions and shop locations

Nespresso Response

1y

Hello, Thank you for sharing your feedback with us. It is great to know that you enjoyed your work environment, however, it is unfortunate to learn about your concerns regarding sales. We understand that in different locations there can be a different number of clients, and we greatly appreciate the efforts of our employees in providing quality customer service. At Nespresso, we always strive to provide our people with equal opportunities and all the support they need. If you want to share more details or suggestions regarding your concerns, we encourage you to discuss them with your former local HR or management team. We wish you well in your new endeavors. Thank you.

Viewing 229 - 231 of 1,872 Reviews

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Started off good but made redundancy

High Satisfaction

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