Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "You get free coffee, 2 free machines every year, Discounts with corporate perks, decent salary around $14 hourly." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 120 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 11, 2024

Benefits are actually not for all

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

You work in a renown company and you have a discount on company products and some affiliates

Cons

Work-life balance non existent or only if you work management levels or office position

Nespresso Response

1y

Hello, Thank you for your review. Even though we are glad to know you appreciated various benefits we offer our employees, it is upsetting to read the cons regarding the working climate you mentioned. At Nespresso, we value the efforts of our people, and we organize shifts having always respect for individual needs, and we do our best to accommodate it. We also put a lot of effort into fostering a supportive environment where everyone is heard and cared for, and we thank you for bringing some issues to our attention. Your feedback is important to us, as it allows us to improve. We will make sure to pass it to the responsible team, but you are always welcome to share more details with your former local HR team as well. We wish well in your new endeavors. Thank you.

5.0

Nov 7, 2024

Sales associate

Sales

Recommend

CEO approval

Business Outlook

Pros

Great team and environment. Enjoyed working there

Cons

No cons I can possible add

Nespresso Response

1y

Hello, Thank you for taking the time to share your positive experience with us. We are delighted to read that you enjoyed working with your colleagues. At Nespresso, one of our main priorities is to create an environment where people support each other and thrive together. It is a pleasure to receive such an encouraging review, as we understand the importance of caring for our employees. If you ever have any further feedback or suggestions, you are always welcome to share them with your former HR team. We wish you all the best in your new endeavors. Thank you.

3.0

Nov 7, 2024

Great company

Manager

Recommend

CEO approval

Business Outlook

Pros

It’s an easy fun job if you are a regular employee

Cons

horrible and unorganized execution. They want to change everything at once with no clear communication until you are in the thick of it . Even within management

Nespresso Response

1y

Hello, Thank you for taking the time to share your thoughts with us. We are constantly working towards improvement and appreciate your candor. We understand the importance of clear and effective communication, especially during times of change and recognize the significance of strong leadership in creating a supportive and productive work environment. We value your feedback and will share it with the responsible team to help enhance the overall employee experience. Wishing you well in your future endeavors. Thank you.

Viewing 226 - 228 of 1,872 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Product Marketing Manager (Hybrid)

Retail Sales Associate (Part-Time)

Nespresso

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Benefits are actually not for all

Sales associate

Great company

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