Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 193 reviews)); "discounts and free coffee" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 69 reviews)); "Good training on full time employees" ((in 56 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 47 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

3.0

May 4, 2015

Great Brand as customers

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Colleagues: mostly passing by professional waiting to get a better job. I made a couple of splendid friends, although, presently, we work in different companies we are still in touch.

Cons

The Brand is excellently spreaded in the market and is a reliable Luxury product, but it has many leaks. It is a matter of fact; there is a frequent turnover of lower and higher positions, in London. When in a company you observe such a phenomenon it means employees aren't satisfied, and something should be done.

3.0

Apr 2, 2015

Fast - Paced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

you gain knowledge super quick.

Cons

lack of documentation on learning, everything is learned by experiencing it first hand.

Nespresso Response

11y

Hi - Thank you for your post. Our approach to development is the 70/20/10 model which focuses on 70% experience and 20% coaching with 10% education. We have many classroom and online courses available on our iLearn platform. Please work with your manager to decide what may appropriate for your development and remember to capture this in your PDG (Progress Development Guide). Also, we have launched many communication initiatives through our Nespresso USA Employee Portal including our newsletters and our news articles. By late Summer, you will see more enhancements in this area. We appreciate your feedback! Guillaume Le Cunff - President @ Nespresso USA

3.0

Jan 22, 2015

Ok if not your only income

Product specialist

Recommend

CEO approval

Business Outlook

Pros

You get to work on different stores and meet new people. Product is good and high quality, easy to sell. Pay is above average for the retail standards.

Cons

Managers don't care much about you. I worked for 5 years in the same market and never met the manager after the one I had initially worked with after she got promoted and moved away. They had four managers in 5 years and none of them showed up at the store to introduce themselves or get to know your work, weird.

Viewing 199 - 201 of 1,875 Reviews

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Great Brand as customers

Fast - Paced

Ok if not your only income

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