Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 123 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 156 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

3.8

74% would recommend to a friend

(1,868 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 27, 2015

Nespresso Life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Coffee Commitment to Quality Employee and Customer Centric Passionate Coworkers

Cons

No cons to list at this time.

Nespresso Response

11y

Hi - Thank you for your comments. I am glad you enjoy your cup of Nespresso coffee. It is our passion. Throughout the entire process, from cherry to the cup, we are committed to quality, excellence in delivery and best-in-class customer experience. We are also very proud to have amazing employees and our coffee specialists are more than happy to share their passion about our products and brand. We appreciate your feedback. Stay connected! Guillaume Le Cunff - President @ Nespresso USA

4.0

May 21, 2015

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great working environment, management is very helpful and supportive and the energy on the floor is great. Large team numbers so get to know a lot of people from different parts of the world and on different walks of life.

Cons

Very strict on grooming and appearance. Must always be 100% in etiquette and be on the ball. Customer service is a must!

3.0

May 10, 2015

Good job, tough customers

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, team of employees, free coffee!

Cons

Location is WAY too small for amount of members who visit.

Viewing 1834 - 1836 of 1,868 Reviews

Jobs at Nespresso

Coffee Specialist

Buenos Aires

View job