Nespresso reviews

3.8

74% would recommend to a friend

(1,868 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jul 17, 2014

Boutique

Recommend
CEO approval
Business Outlook

Pros

The product is awesome I seriously will drink tea if I have no capsules. Promotions perks,

Cons

The management can be horrible & HR of little help.

3.0
Jun 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Good starting salary for inexperienced individuals, extensive Medical coverage, 12days annual leaves, yearly and quarterly bonus.

Cons

Lack of clear businesses objective, demands high level of service as well as unrealistic targets, KPI were hard to achieved, Lack of career potential, linear position progression

3.0
Apr 30, 2014

Great salaries & perks

Recommend
CEO approval
Business Outlook

Pros

Free coffee machine, free coffee, free lunch, transitcheck & bonuses are pretty good

Cons

poor leadership, nepotism, favoritism, micro managing, no response to multiple great suggestions made from the people on the front lines (cust. serv. reps) on how to provide a better customer service experience for their clients. If you are not promoted within the first 6-12months you can pretty much forget about moving up although the company loves to tell you they want nothing more than for you to move up and ask you tons of questions on your position of interest, only to do absolutely NOTHING about it. Meanwhile friends of management move through the ranks with complete and total ease even though they don't have a clue.

Viewing 1822 - 1824 of 1,868 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.