3.0
Apr 30, 2014
Former employee, more than 3 years
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Free coffee machine, free coffee, free lunch, transitcheck & bonuses are pretty good
Cons
poor leadership, nepotism, favoritism, micro managing, no response to multiple great suggestions made from the people on the front lines (cust. serv. reps) on how to provide a better customer service experience for their clients. If you are not promoted within the first 6-12months you can pretty much forget about moving up although the company loves to tell you they want nothing more than for you to move up and ask you tons of questions on your position of interest, only to do absolutely NOTHING about it. Meanwhile friends of management move through the ranks with complete and total ease even though they don't have a clue.