Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Pay is good and is widely flexible" ((in 126 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 117 reviews)); "Good salaries and bonuses." ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 16, 2026

Its Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working at Nespresso comes with both strengths and challenges. On the positive side, the company provides excellent training, high-quality products, and a clean, well-organized store environment. Customers tend to be loyal and knowledgeable, which makes interactions smoother than in many retail settings. T

Cons

The expectations for service quality are high, and the workload can intensify during promotions or holiday seasons. Advancement opportunities exist but can depend heavily on store size and regional structure. Overall, it’s a solid workplace for those who enjoy premium retail and value a structured, customer-focused environment.

Nespresso Response

2mo

Hello, Thank you for sharing your insights on your time with us. We are happy to read that you appreciate our products and the environment we created for our employees. It is also a pleasure to know you had an enjoyable experience working with the clients Regarding the concerns you brought to our attention, we understand that achieving objectives can sometimes be challenging, and we are dedicated to fostering a more balanced work environment by ensuring our employees receive all the necessary assistance. In addition to this, at Nespresso, we make sure to support the career aspirations of our people and provide them with various possibilities for growth. Your review is of great value to us, as we constantly seek to improve. It you have any additional details of suggestions you would like to share, please don’t hesitate to reach out to your former HR team. Wishing you much success in your new endeavors. Thank you.

5.0

Mar 13, 2026

Great experience

Receiving/stock specialist

Recommend

CEO approval

Business Outlook

Pros

Comfortable working environment, manageable workload, understanding and cooperative management, great coworkers, free coffee.

Cons

Early start (8am), managing inventory can be tricky with limited space, and it can get overwhelming during busy moments if multitasking is an issue.

Nespresso Response

2mo

Hello, Thank you for sharing your feedback regarding your experience at Nespresso. We are pleased to hear that you enjoyed the comfortable environment and found the workload manageable. It is also delightful to read you appreciated your coworkers and different perks we provide our people with. We appreciate your insights about the early start time and the challenges of managing inventory. Your feedback is valuable as we continue to enhance our processes and ensure that our team members have the necessary support during busy periods. We wish you all the best in your future endeavors! Thank you

3.0

Mar 11, 2026

Overall okay company to work for

Coffee advisor

Recommend

CEO approval

Business Outlook

Pros

- free coffee machines - free coffee every month - great team to work with

Cons

- sales commissions are based on registration process which is tedious and most customers do not feel comfortable giving details

Nespresso Response

2mo

Hello colleague, We are grateful for your review and are pleased to know that you enjoy working with your team and the various perks we provide our employees. Our people are our main priority, and we want everyone to feel welcome and cared for. Regarding the drawbacks you brought to our attention, we greatly appreciate the efforts of our employees to provide quality customer service. At Nespresso, we are continuously working to review and refine our internal procedures to provide everyone with clear guidance and support. Your insights are much appreciated, and they will be shared with the responsible team. You are also always welcome to add more details with us so that we can look even further into your comments. Wish you well in your career with us. Thank you.

Viewing 16 - 18 of 1,867 Reviews

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Coffee Specialist

Buenos Aires

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Its Retail

Great experience

Overall okay company to work for

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