Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 198 reviews)); "discounts and free coffee" ((in 120 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 163 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

Compare reviews

3.8

73% would recommend to a friend

(1,870 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 23, 2016

Life at Nespresso

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

lots of perks and benefits great people to work with

Cons

transfers don't work well at all- promises made but not kept :-(

Nespresso Response

Hi, Thank you for your post. At Nespresso, we value our employees. I am glad that you are enjoying the Nespresso benefits, your work environment and colleagues. In regards to your remarks about transfers, I do not have enough elements to answer you. Please speak with your Manager, your HR Manager or send me more specific details for I can follow up. Thank you for your feedback, Guillaume Le Cunff President@Nespresso USA

5.0

Nov 3, 2016

Opportunities could improve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Casual environment, fun events at work to "motivate" employees.

Cons

Small pay raise, micromanagement, high stress level, not a lot of room for promotions

Nespresso Response

Hello – thank you for posting a review on our page. With each launch of new Grand Crus coffees and new machines, we schedule “entertaining and informative” events to motive and inspire our teams, located in our corporate offices. Boutiques employees also run fun competitions to keep spirit high and boost sales. We also like to recognize and thank our employees through stories shared via our communication channels. In relation to the two events mentioned in the Advice to Management section, I would suggest you talk to your District Manager or your HR Manager, for a prompt resolution. Thank you for posting a review, Guillaume Le Cunff, President@NespressoUSA

5.0

Oct 31, 2016

Supply chain specialist

Recommend

CEO approval

Business Outlook

Pros

Great company Great people Great product Lot of innovative project

Cons

Process formalization Cooperation and cross department target

Viewing 1768 - 1770 of 1,870 Reviews

Jobs at Nespresso

Coffee Specialist

Buenos Aires

View job