Feb 26, 2017
Team Leader
Anonymous employee
Nespresso reviews
73% would recommend to a friend
Alfonso Gonzalez Loeschen
67% approve of CEO
50% positive business outlook
Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).
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Reviews by job title
2K reviews
Feb 20, 2017
Good Company
Anonymous employee
Nespresso Response
9yHello – thank you for your review.
Retail is both a demanding and rewarding environment. The interaction with customers is very fulfilling while achieving business objectives. The Retail Operations team and Boutique Managers conduct regular fun challenges to help boutique teams reach their goals.
With the introduction of tools such as Delight, employees can submit innovative ideas to improve customer experience and increase internal efficiencies. To date, we have received more than 600 ideas and implemented many of them. This would not have been possible without the input from our customer-facing employees.
Thank you for your feedback,
Guillaume Le Cunff
President @ Nespresso USA