Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 191 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews)); "Great Team and Product" ((in 60 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 49 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Manque de communication et attentes démesurées par rapport aux supports offerts." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,870 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 20, 2017

Boutique Manager

Boutique manager

Recommend

CEO approval

Business Outlook

Pros

Nespresso is a great company to work for. I made the mistake of resigning and regret it wholeheartedly. Wish I had never done it. Nespresso cares deeply about its employees and the sustainability of the product and farmers. There is no limit to the future of the company. Wish I could return...:(

Cons

With a constantly changing company it is sometimes difficult for there to be a seamless flow between creating processes and implementation.

Nespresso Response

8y

Hello – Thank you for your review and comments about your experience as a Nespresso boutique manager. I agree with you, we care about our employees. People are our biggest asset. They are the voice of Nespresso and provide our Club Members with a unique experience and connect them with our Brand purpose from Bean to Cup. Changes occur to meet customers expectations and demonstrate our agility to adapt to an ever-changing retail environment. Thank you for your post. Guillaume Le Cunff President @Nespresso USA

4.0

Mar 16, 2017

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A culture for excellence, the company is thriving for real solutions; hence the many platforms that promote Sustainability and encourage sustainable practices. I personally was part of a 5 day trip to Costa Rica as we went to visit Nespresso farmers, yes, our farmers! It was a life-changing experience.

Cons

The vision that is upheld by the President of the company is not translated by most people under him. The company can be more pro-active when looking for talents and that means looking at the current employees for jobs and openings that they can fulfill.

5.0

Mar 1, 2017

Server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay Cross-trained to learn the science behind coffee Extensive training for the 25 Grand Crus Trained in a week customer-facing/coffee science class

Cons

Kronos system, if you couldn't make it to work due to being sick or a circumstance a point would be against you and if accumulated enough, you could be terminated

Viewing 1744 - 1746 of 1,870 Reviews

Jobs at Nespresso

Retail Sales Associate, Dadeland

Retail Stock Associate, Part-time

Retail Stock Associate, Part-time

Retail Sales Associate

Retail Sales Associate

Nespresso

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Boutique Manager

Great company

Server

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