Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 6, 2015

Great Business Concept, Poor People Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

International Company, Original Concept and good quality products

Cons

York management all focused on targets, Not interested in people's development unless you're favoured by the leadership team regardless of your talent. Biased and meticulously focused on ineffective coaching styles and will sacrifice values to ensure achieving its targets

4.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Good coffee to drink for free during shift Pay rate Steady hours Internal promotions Employee discount Eligible for health benefits even as part-time employee

Cons

Lack of constant new product sometimes makes the job monotonous Lack of communication between corporate and retail

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Nespresso Response
10y
Hello – Thank you for your review and your comments. We are happy you are enjoying all the perks we have to offer to our employees. We are striving to bring new product to market. In 2015, we launched 13 new coffees and new machines such as VL Evoluo and OL Latissima Touch. In 2016, we are planning to launch 9 new coffees and just launched OL Prodigio machine. At Nespresso, we believe innovation is at the heart of what we do. In terms of internal communication, we are publishing a great deal of content on the Employee Portal including monthly sales dashboard, communications about business initiatives, and people announcements. We also share a lot of information through our weekly newsletters, which Boutique Specialists receive in a printed format. We recognize that we still have some opportunity and are working in 2016 to enhance the communication across the company including the retail organization. Thank you for your feedback. Guillaume Le Cunff President@ Nespresso USA
4.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The company provides great benefits and offers an outstanding product that customers and employees fall in love with.

Cons

There are opportunities for growth, however upper management in the corporate office maintain their policy of not promoting from within unless you serve their political agenda, and because of that there is a very high rate of employee turnover.

Viewing 1738 - 1740 of 1,871 Reviews

Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.