Nespresso is great! - Boutique Specialist Nespresso Employee Review

4.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Good coffee to drink for free during shift Pay rate Steady hours Internal promotions Employee discount Eligible for health benefits even as part-time employee

Cons

Lack of constant new product sometimes makes the job monotonous Lack of communication between corporate and retail

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Nespresso Response
10y
Hello – Thank you for your review and your comments. We are happy you are enjoying all the perks we have to offer to our employees. We are striving to bring new product to market. In 2015, we launched 13 new coffees and new machines such as VL Evoluo and OL Latissima Touch. In 2016, we are planning to launch 9 new coffees and just launched OL Prodigio machine. At Nespresso, we believe innovation is at the heart of what we do. In terms of internal communication, we are publishing a great deal of content on the Employee Portal including monthly sales dashboard, communications about business initiatives, and people announcements. We also share a lot of information through our weekly newsletters, which Boutique Specialists receive in a printed format. We recognize that we still have some opportunity and are working in 2016 to enhance the communication across the company including the retail organization. Thank you for your feedback. Guillaume Le Cunff President@ Nespresso USA

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
5d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
23h
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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