Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 199 reviews)); "discounts and free coffee" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "free coffee (and a free machine)" ((in 54 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 10, 2016

Demonstrator

Recommend

CEO approval

Business Outlook

Pros

Great hours; get to email monthly availability then hours get selected from that list. Store associates are friendly and easy to work with and the hours are easy to submit on the computer.

Cons

None that I can think of. The work environment is good! The pay is good! The hours are good! The customers are great! What can be better than getting paid to drink coffee and talk for 6 hours straight

1.0

Jan 7, 2016

Self Absorbed Boutique Managers- They're TERRIBLE.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great products, travel reimbursement, uniform cleaning, fun work environment, always something new launching

Cons

The managers, cronyism, nepotism, sexism, racism, your enthusiasm for the company will be sucked right out of you by someone not on your level but wants to give you a "life lesson".

Nespresso Response

10y

Hello – Thank you for your feedback regarding the benefits offered to employees and your experience in your work environment. I am sorry to read that your experience is not satisfying despite your passion for the business. We strive to accomplish with our Leaders and employees the direct opposite of your comments by conducting ourselves consistent to our Code of Conduct. Given what you are sharing, I suggest that you contact me directly with the specifics. I can certainly look into it. If you prefer, please contact our confidential employee help-line at 888-424-2409. We will follow up on your concerns. Thank you for taking the time to share your experience. Guillaume Le Cunff President @ Nespresso USA

4.0

Jan 7, 2016

Brand Ambassador

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy day. Well paid for what it is worth. Also a chance to meet other brand ambassadors and gain knowledge on other technical products

Cons

Days can be long during quiet store days with very few sales made. Must be prepared to be on your feet for 7 hours a day.

Viewing 1732 - 1734 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Sales Associate

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Demonstrator

Self Absorbed Boutique Managers- They're TERRIBLE.

Brand Ambassador

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