Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 189 reviews)); "Great benefits, free coffee, free coffee machine" ((in 126 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 16, 2016

review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits as well as in store perks.

Cons

Long hours, it is a corporate company so little gets done when there is an issue

Nespresso Response

10y

Hello – Thank you for your review. We appreciate you taking time to post your feedback as a former Nespresso employee. I hear your feedback. We constantly strive to improve our operational processes and are willing to challenge the status quo to better serve our employees and customers. We believe we offer opportunities for employees to escalate the challenges they face. Thank you for your feedback and best of luck to you. Guillaume Le Cunff President @Nespresso USA

4.0

Jan 14, 2016

Third Key Manager

Third key manager

Recommend

CEO approval

Business Outlook

Pros

- Pleasant interaction with the clients; - Great staff; - Great benefits; - Great coffee.

Cons

- Work on evening shifts and weekends.

Nespresso Response

10y

Hi – Thanks for your comments. I am glad that you are happy working at Nespresso and enjoy the great benefits that we offer to our employees. I appreciate the strengths you have identified. Our customers, employees, and coffee do make us special. The work schedule in the Boutiques is designed for people who want to work a flexible and non-traditional business work week. Thank you for sharing your view. Guillaume Le Cunff President @Nespresso USA

3.0

Jan 11, 2016

National Key Account Manager

National account manager

Recommend

CEO approval

Business Outlook

Pros

Positive attitude and approach to business. Trying to develop a 'one team' attitude in the business with people working for each other. Very well thought of and extremely popular brand! Good remuneration package.

Cons

Directed by HQ on almost all aspects of the business, very little movement for local bespoke activity, several people who have been in the business for a very long time who dont appear to be going anywhere or open to change.

Viewing 1729 - 1731 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Sales Associate

Retail Sales Associate

Nespresso

Nespresso reviews

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Third Key Manager

National Key Account Manager

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