Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 198 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,870 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 15, 2017

Honestly, one of the best companies to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nespresso is a Nestle company and offers continuous opportunities for growth and advancement. The company offers amazing, competitive pay, bonuses, benefits and rewards.

Cons

Transparency between senior management and employees. Also, many employees often work several back-to-back weekends.

Nespresso Response

Hi and thank you! We greatly appreciate your 8+ years of service with the company. As we are part of the Nestlé group, we are able to offer great benefits that employees enjoy, on top of our coffee perks. Regarding your comments on your working hours, I am unfamiliar with your situation. I would advise you to speak to your HR Manager and your Manager regarding your hours and workload. Should you like to provide more specific information regarding your experience, please contact me or our confidential employee help-line at 888-424-2409. Thank you for your input. Guillaume Le Cunff President @ Nespresso USA

4.0

Aug 10, 2017

Coffee Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good work environment

Cons

Poor management Late bonus payments

2.0

Aug 3, 2017

Intern. Marketing dtp

Manager

Recommend

CEO approval

Business Outlook

Pros

Premium brand, prestige, pioneer

Cons

Salaries are rather low in comparison to other companies. Management by process, communication is bad, no promotions except for the happy few friends of the bosses....

Viewing 1717 - 1719 of 1,870 Reviews

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