Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 199 reviews)); "discounts and free coffee" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "free coffee (and a free machine)" ((in 54 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 2, 2017

Nice Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally very good experience, learned a lot

Cons

Some management issues can be improved

3.0

Aug 18, 2017

Avoid working there unless you think your sanity is not important

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great salaries if you were hired a while ago and are a Nespresso employee (vs. Adecco) - Nestlé's pension plan is great - 10% bonus (if you are a full time Nespresso employee)

Cons

- No one cares about your well being - Ridiculous customer care salary (bonus paid every 3 months if performance goals are achieved but most people don't achieve them) - No organization whatsoever in the marketing campaigns resulting in frustrated customers and stressed, exhausted front end employees - High turnover rate in the management team so its always like starting over with new procedures and ways of working

5.0

Aug 18, 2017

A Great Company to work for that values its Employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leadership, Brand, Culture, Values and Passion.

Cons

Growing Faster than its infrastructure can keep up with.

Nespresso Response

8y

Hello, Thank you for your review and your years of tenure at Nespresso USA. I read with much interest your analysis of our work environment, which is very accurate. People and Passion are part of our DNA and when combined they are the key ingredients of our growth and success. I am always happily surprised to meet employees with such passion and commitment to the Brand. It fuels me! Your point regarding our IT infrastructure is valid but note that several projects are in the pipeline to allow us to grow and be more agile with our tools. Thank you for your feedback on my communication style. I am a big believer in transparent and open communication, so we all have the same level of understanding of our business and our ambitions. Best, Guillaume Le Cunff President @ Nespresso USA

Viewing 1714 - 1716 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Sales Associate

Nespresso

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Nice Company

Avoid working there unless you think your sanity is not important

A Great Company to work for that values its Employees

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