Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 190 reviews)); "discounts and free coffee" ((in 129 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 79 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 157 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 9, 2016

Good employeer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall good working environment. Business is dinamic and the contact with final consumer provides immediate insights for opportunities. Nespresso provides real professional growth and personal development opportunities.

Cons

Company still has a lot to improve in some aspects of people management: low performers are usually kept in the company and not rarely even get promoted due to seniority. Politics are increasing and still many siles to be broken.

5.0

Jul 7, 2016

Nespresso Rocks!

Crc employee

Recommend

CEO approval

Business Outlook

Pros

I love coming to work everyday and a huge part of this is the people I get to work with. We're on big happy family here and I am honored to work with some amazing people. We are a diverse group of individuals who work hard every day to provide an unforgettable experience for our Club Members and I am proud to be part of such a wonderful team!

Cons

Holiday schedule - CRC is almost always open.

Nespresso Response

9y

Hi - Thank you for taking the time to share your valuable feedback with us. It's great to hear that you're enjoying you work environment and colleagues. We are fortunate to have great people with positive input that help us move our business forward. We're committed to provide our Club Members 24/7 world-class service year-round. Our plan is to continue with this exemplary service commitment while balancing a strong work/life balance for our people. Thank you for your feedback. Guillaume Le Cunff President @ Nespresso USA

4.0

Jul 7, 2016

Great company culture. With great benefits. Great Team!

Coffee banquet specialist

Recommend

CEO approval

Business Outlook

Pros

People working at Nespresso are very helpful when you reach for help. And throwing benefit are great. Managers are willing to have one in one meetings and group meeting to get feed back for the team. And find a way to improve the team, and store together.

Cons

It take a while for HR to get my pay stuff and some of the important information for me to use in store. Feel like the HR and store management have many miss communication.

Nespresso Response

9y

Hello – thank you for sharing your feedback. I am glad to read about your experience working in a Boutique with a great supportive team. We want our leaders to support and inspire their team members to work efficiently and provide customers with the best experience. Our organization strives to resolve pay matters and employee information needs quickly. We have great tools to help us with these efforts such as Kronos and the weekly Newsletter. If you have any unresolved items, please speak to the BTQ Manager or the HR Manager assigned to your BTQ. I know they will quickly resolve the situation for you. Thank you. Guillaume Le Cunff President @ Nespresso USA

Viewing 1678 - 1680 of 1,872 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate, Summer Seasonal

Nespresso

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Nespresso Rocks!

Great company culture. With great benefits. Great Team!

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