Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 190 reviews)); "discounts and free coffee" ((in 129 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 79 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 157 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 21, 2016

Part of the bigger FMCG picture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing

Cons

Lack of work life balance, lack of genuineness from people, more about being premium than down to earth

3.0

Jul 16, 2016

Nespresso

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-The benefits are awesome, and the pay is good. -Upper management is enlightening and reassuring. -I generally enjoy all of my co-workers. -The job itself is very pleasant, and relatively stress free when it comes to preforming duties. -The company has a great culture, and I love their passion for their employees and the community.

Cons

-At my particular location, the managers are very particular about the way things are done. I am not fond of the way the store manager disciplines employees. For example: An employee is not supposed to be cleaning an item because it is too early to do so. The manager precedes to say a condescending comment toward the employee and then communicates to the employee that they shouldn't be doing that. -The managers don't seem to get along with one another, causing conflict among themselves which is negatively impacting moral of the employees. -A lot of favoritism.

Nespresso Response

9y

Hello, thank you for your review. I totally agree with you, employees are our biggest asset. Through various initiatives combined with employee perks, we show that we care. I believe that investing in our employees now is investing in long-term innovation and company successes for the future. Regarding the situation you are describing, respect is the foundation of a trustworthy and efficient collaboration. Managers should lead by example and provide coaching to their employees to build cohesion and leverage each other’s strengths. Please speak to your District Manager or your HR Manager, to provide more information about the events you are describing. Thank you for your feedback! Guillaume Le Cunff, President@NespressoUSA

5.0

Jul 9, 2016

Good to Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people you get to meet are terrific; your fellow staff are also very helpful

Cons

The shift work can be hard on your family life

Viewing 1675 - 1677 of 1,872 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Product Marketing Manager (Hybrid)

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