Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Nov 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I had never heard of Nespresso until I applies=d for this position. When doing the research, there were several things that I was looking for. I have always worked for very branded companies so this was something that was very important to me. Nespresso understands BRAND and the uphold their brand standards daily. They are also a very smart company. They do it right or they don't do it at all. I really respect this. I have been with the company for just over 6 mths now and I am very impressed with the people. I have not met a single person that has made me feel uncomfortable or that I thought was a bad person. They care about the employees and customers. The company is growing in leaps and bounds so there is plenty future potential for moving upwards. I love this company.

Cons

Because of the growth, there is lots of change and growing pains. This can be challenging. things do not stay the same for long. Its not bad, just different. Where there is change, there is learning and, I believe, that makes a stronger company.

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Nespresso Response
9y
Hi, Thank you for your comments on the company and Brand. We are happy to read that within a couple of months of being hired, you feel the passion for Nespresso, live the Brand and are well-integrated amongst your peers. With an ambitious expansion plan, we strive to deliver a premium experience to customers and provide new opportunities and challenges to our employees so they can produce their very best. In such a fast-growing environment, we explore and launch new initiatives to meet the evolving needs of our customers. At Nespresso, we have an open-minded approach to changes and embrace innovations that will grow our company. The ultimate goal is to create a meaningful environment for employees to reach their full potential. Thank you for your feedback, Guillaume Le Cunff, President@NespressoUSA
5.0
Nov 3, 2016

Opportunities could improve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual environment, fun events at work to "motivate" employees.

Cons

Small pay raise, micromanagement, high stress level, not a lot of room for promotions

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Nespresso Response
9y
Hello – thank you for posting a review on our page. With each launch of new Grand Crus coffees and new machines, we schedule “entertaining and informative” events to motive and inspire our teams, located in our corporate offices. Boutiques employees also run fun competitions to keep spirit high and boost sales. We also like to recognize and thank our employees through stories shared via our communication channels. In relation to the two events mentioned in the Advice to Management section, I would suggest you talk to your District Manager or your HR Manager, for a prompt resolution. Thank you for posting a review, Guillaume Le Cunff, President@NespressoUSA
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Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.