Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 190 reviews)); "Discounts and free coffee, although that is stopping very soon." ((in 131 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews)); "Good training on full time employees" ((in 58 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 2, 2016

Luxury brand, retail attitudes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are nice. Uniforms are stuffy but provided. Excellent temporary jobs if you are in the boutiques, but it's the same as any customer-facing retail facility.

Cons

No upward mobility, lots of broken promises, surprisingly high stress environment with poor respect of employee's time and personal life.

Nespresso Response

9y

Hello - Thank you for your review. Our District and Boutique Managers understand the challenges of premium retail environment. They are committed to delivering top-notch service to our Customers while balancing a strong work/life balance for Boutique staff. Please speak to your Boutique Manager, her/his next level Manager, or HR Manager as career mobility and opportunities are tracked during the PE/PDG discussions. Thank you for your comments, Guillaume Le Cunff President@Nespresso USA

4.0

Nov 23, 2016

Life at Nespresso

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

lots of perks and benefits great people to work with

Cons

transfers don't work well at all- promises made but not kept :-(

Nespresso Response

9y

Hi, Thank you for your post. At Nespresso, we value our employees. I am glad that you are enjoying the Nespresso benefits, your work environment and colleagues. In regards to your remarks about transfers, I do not have enough elements to answer you. Please speak with your Manager, your HR Manager or send me more specific details for I can follow up. Thank you for your feedback, Guillaume Le Cunff President@Nespresso USA

4.0

Nov 18, 2016

Highly challenging and rewarding job that pushes you to learn how to adapt and change in an ever evolving environment.

District manager

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, bonuses. Feels like you run your own business, you are encouraged to impact change and you are heard by upper management.

Cons

Technology is very challenging and impedes your ability to be efficient with your time and keeps employees from focusing on the customer experience.

Nespresso Response

9y

Hello – Thank you for your review. I am very happy to read that you feel empowered to run your network of boutiques as an entrepreneur. We need entrepreneurial minded-leaders to support and foster our business growth. Unfortunately, we are aware of the inefficiencies of our IT system, however we are hopeful that 2017 will soon bring the much needed enhancements. Thank you for your passion to overcome challenges and positive drive to lead your teams, Guillaume Le Cunff President @ Nespresso USA

Viewing 1654 - 1656 of 1,872 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Luxury brand, retail attitudes

Life at Nespresso

Highly challenging and rewarding job that pushes you to learn how to adapt and change in an ever evolving environment.

Jobs at Nespresso

Nespresso reviews FAQs

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