Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Pretty decent pay - Great benefits - Company cares about professional development - Great co-workers

Cons

- The typically cons of working a customer service job

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Nespresso Response
1y
Hello, Thank you for your feedback regarding your time at Nespresso. We are pleased to hear that you found value in the compensation and benefits offered through our Total Rewards package, which reflects our commitment to supporting our employees' well-being and professional growth. We’re also glad to know that you enjoyed working alongside your colleagues, as we prioritize creating a positive and collaborative work environment. We recognize that customer service roles can present unique challenges, and we are dedicated to providing our team with the necessary support to thrive in those situations. Your input is invaluable as we strive to enhance our workplace culture. Wishing you all the best in your future endeavors. Thank you.
4.0
Mar 26, 2025

Decent

Recommend
CEO approval
Business Outlook

Pros

Recognition when you do well Salary is decent for retail Flexible with scheduling

Cons

Heavy pressure on keeping numbers up Was often asked to work through my break

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Nespresso Response
1y
Hello, Thank you for taking the time to share your thoughts on your experience with us. At Nespresso, we emphasize recognizing the contribution of our people and appreciating everyone’s efforts. It is also a pleasure to know that you were satisfied with your salary, as we want our employees to feel properly compensated. We always strive to offer a comfortable work environment for everyone, and we are glad that you recognize our efforts in finding the right balance between the business needs and the flexible work hours of our teams. Regarding the cons you brought to our attention, it is unfortunate to read that you felt pressure at work, as it's our priority to make sure that everyone has achievable targets and receives all the necessary support. We also understand the importance of a healthy work-rest balance and encourage our employees to take periodical breaks. Your input is essential in helping us recognize areas where improvements are needed, and we encourage you to communicate more specific concerns to your former local HR team. Wishing you well in your new endeavors. Thank you.
5.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing bad to say about

Cons

Good company to work with

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Nespresso Response
1y
Hello, Thank you for sharing your positive feedback about your time at Nespresso. We are thrilled to learn that you had a favorable view of the company and found it to be a comfortable workplace. Your satisfaction is important to us, and we appreciate your recognition of our management team. We are committed to fostering a supportive and rewarding environment for all employees. At Nespresso, we are always open to employees` feedback. Your review is invaluable as we strive to enhance our workplace culture. Wishing you all the best in your future endeavors. Thank you.
Viewing 163 - 165 of 1,871 Reviews

Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.