Nespresso reviews

3.8

74% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jan 21, 2017

Great training

Recommend
CEO approval
Business Outlook

Pros

Great casual wages and better on weekends. Uniform included and great paid training. Very team based approached with group KPI's and focus more on customer experience in order to achieve sales targets.

Cons

Very strict grooming standards and guidelines. Overall I really enjoyed working at Nespresso, especially as a part-time job while at uni.

2.0
Jan 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Free Coffee Machines Nestle Benefits Paid Time Off

Cons

Managers at Nespresso have no respect for employees time and personal. You never leave on time, they expect you to come to work on time but you can't leave on time, they need to understand that your life does not revolve around Nespresso., you have a personal life that you need to take care of. Management if extremely unprofessional, the new Store Manager interviewed someone wearing T-Shirt and jeans, barely look at the employees when she walks into a room. So unprofessional !!! Were always short staff because they can't keep their staff. The former manager from the bar loves to gossip about the employees. To make matters worse you have to make cappuccinos and lattes for customer, as if you're a barista, the amount of free loaders that comes to the tasting bar is enormous, these people know nothing about what it means to have a luxury retail store.

Viewing 1636 - 1638 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.