Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 121 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 79 reviews)); "Good salaries and bonuses." ((in 69 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

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Nespresso

Nespresso reviews

3.8

74% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 13, 2017

Part-time for 2 years

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Set amount of hours each week. The company really takes care of their employees

Cons

Management would spend more of their time in the back doing "office work" but we were retail... HR also doesn't really take anything into consideration.

Nespresso Response

Hello, I am happy to read that as a part-timer, you are enjoying your job and the benefits that came with it. Regarding your suggestions, I would need factual examples to be able to take action. Please contact our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for your comments. Guillaume Le Cunff President @ Nespresso USA

5.0

Mar 1, 2017

Server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay Cross-trained to learn the science behind coffee Extensive training for the 25 Grand Crus Trained in a week customer-facing/coffee science class

Cons

Kronos system, if you couldn't make it to work due to being sick or a circumstance a point would be against you and if accumulated enough, you could be terminated

4.0

Feb 26, 2017

Team Leader

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary and great benefits

Cons

A lot of procedure to learn at first

Viewing 1624 - 1626 of 1,872 Reviews

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