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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      73% would recommend to a friend

      (1,871 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 29, 2018

      Sydney Office - It's chaos and manual labour. Time to leave

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free coffee. - Discount on machines.

      Cons

      - Chaotic environment with lack of vision and leadership. - Salaries are 20% below market, and the annual pay rise is around 1%. Not aligned with the increase in workload. - Overload without recognition. There is no recognition program in place. - Everything in Nespresso is manual, coupled with extreme micromanagement. - Zero career opportunities and no development. Management prefers hiring people from outside instead of developing current employees. - No trainings at all. Only line managers are entitled for training and conferences, and employess are there to do tasks. - HR team is there to recruit only, and then they don't care about employees. The line manager has the absolute power.

      2.0
      Dec 13, 2017

      Too much

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Coffee Allowance Most employees are nice Good pension Good opportunities to move elsewhere within the company. The values and culture of the company are nice but little is done to put them into place and make sure people enforce it.

      Cons

      -They say 'flexible working' but in reality it doesn't exist (maybe in some departments) -Work/Life balance is VERY poor- constantly contacted, whether you are sick, on holiday, its the evening or the weekend. - Upper management are disorganised. - Office politics -Very high turnover of staff and little was done about it/ don't really listen to employees concerns

      3.0
      Jun 27, 2017

      B2B

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some pros working for Nespresso, mainly attributed to the benefits that come from working for a large corporation. (Company car being the main one) There is a focus on education, training, etc that can improve your overall skills.

      Cons

      The hierarchy mentality is very off-putting. There is very little transparency, although there claims to be. For being a sales organization, there is shockingly low visibility into what your numbers are, therefore sales people tend to lack trust in the numbers. Although there is so much emphasis placed on performance goals and planning for future roles, there is little proof that the organization actually acts on this by promoting within. It is very unorganized, lacks direction and the majority of the time, you find yourself just spinning your wheels.

      Viewing 103 - 105 of 1,871 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.