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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      73% would recommend to a friend

      (1,871 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Dec 18, 2023

      High Expectations, Tight Resources

      Head of cx & insights manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Nespresso offers career development, competitive financial incentives, employee discounts, a positive and inclusive culture, sustainability focus, innovation opportunities, global brand recognition, diverse workforce, flexible work arrangements, and an empowering environment, making it a rewarding and dynamic workplace.

      Cons

      It involves navigating many resource constraints, impacting the execution of marketing strategies despite the brand's established status. My team faced high expectations due to the brand's renown, adding pressure to perform at a consistently high level. This demanding environment, characterized by intense pressure and continuous demands for excellence, increased burnouts,

      avatar
      Nespresso Response
      2y
      Hello, Thank you for sharing your review with us. We are glad to know that you value all the positives you mentioned. At Nespresso, we recognize importance of professional growth and are happy to support everyone in their professional journey. In addition to this, we strive to create a caring environment where people respect, help and inspire each other to grow and succeed. Regarding the cons you mentioned, it is disappointing to read that you and your team felt pressure at work. We greatly appreciate the efforts of our employees in providing quality service. At our company, we are consistently seeking to improve and innovate our operations to ensure that our people feel comfortable, well-informed, and supported on every level. Your input is essential in helping us recognize areas where improvements are needed, and you are always welcome to communicate more specific concerns to your former local HR team. Wishing you well in future endeavors. Thank you.
      1.0
      Nov 30, 2023

      Toxic workplace - I need to leave

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hard to see any. I need to leave ASAP

      Cons

      Toxic workplace. Poor management. Unstructured marketing managers. Lot of politics. Competition is stronger. Why leadership cannot see it?

      avatar
      Nespresso Response
      2y
      Hello Colleague, Thank you for sharing your thoughts about your experience with us. It is unfortunate to know that you don’t see any advantages of working at Nespresso. Regarding the cons you outlined, our people are our top priority, so we always strive to provide a positive working environment and care for our people. It is also upsetting to read your comments specifically connected to the management structure, as we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. Your feedback is important and valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your former local HR team to discuss your concerns. Wishing you well. Thank you.
      1.0
      Oct 23, 2023

      Stay away

      Crm specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing really. oh yes, there was air-condition at the office.

      Cons

      toxic workplace at the marketing office. politics. average and incompetent management. toxic positivity! :(

      avatar
      Nespresso Response
      2y
      Hello Colleague, While we appreciate honest input about your experience, we are genuinely concerned about the issues you have raised. Our employees' well-being and comfort at work are paramount, and we are committed to fostering a collaborative atmosphere within the company. Additionally, we continuously strive to enhance our management practices to ensure effective leadership and guidance. At Nespresso, we aim for our colleagues to thrive professionally by feeling supported and encouraged on every level. Your input is essential in helping us recognize areas where improvements are needed, and we encourage you to communicate more specific concerns to your local HR team. Wishing you well in future endeavors. Thank you.
      Viewing 88 - 90 of 1,871 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.