Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Skip to content Skip to footer

Notifications

Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 20, 2016

Misleading

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free machine, beautiful culture

Cons

Management really does not care, unless you play the game right. Glass ceiling! No place to go, but you are led to believe you will move up.

1.0

Mar 10, 2016

CS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coffee and free machine to all.

Cons

Nepotism, advancement for friends and relatives of managers, regardless of whether qualified.

1.0

Feb 11, 2016

Limited Growth Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits, well known company, and great new president who seems to really care about the company.

Cons

Very limited growth opportunities; when opportunities do arise, they only hire people from other Nestle subsidiaries. Also, favoritism is rampant in some departments; I've seen some of the laziest people in any company I've ever worked for, get promoted with very little experience and horrible work ethics to match.

Nespresso Response

10y

Hello – Thank you for your remarks and your compliment. I hear your frustrations. I would like to assure you that we follow specific guidelines to assess our employees’ skills and promote internal talent whenever an internal profile matches a job opening. Actually, last year, 55% of our jobs were filled with internal candidates. Additionally, we offer many growth opportunities to our employees through personal development courses and new career openings. I encourage you to speak with your Leader or HRBP to learn more. Thank you for taking the time to express your view. Guillaume Le Cunff President @Nespresso USA

Viewing 76 - 78 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Sales Associate