Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Family first, good side benefits, amazing pension plan

Cons

Slow processes, complex systems with high dependencies

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Nespresso Response
7mo
Hello, Thank you for sharing your experience with Nespresso. It’s always uplifting to hear that our dedication to supporting our employees, along with the comprehensive benefits we offer, is valued. Regarding the mentioned concerns, we understand that there can be certain challenges due to interdependency. We constantly grow and develop, and streamlining our processes is essential for enhancing efficiency. We will certainly consider your feedback as we strive to create an even better workplace. If you have any additional suggestions or concerns, please feel free to reach out to your former local HR team. Wishing you all the best in your future endeavors. Thank you.
3.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

great product and high growth

Cons

people are very clicky. Rules are not the same for everyone.

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Nespresso Response
7mo
Hello, Thank you for sharing impressions about your working experience. We’re glad to hear that you appreciate our products and the high growth potential within the company, as we want everyone to succeed. Regarding the social dynamics and perceived inconsistencies in rules, we understand that a cohesive team environment is of utmost importance , and we are committed to fostering a more inclusive atmosphere, where everyone is treated equally. We will pay attention to enhancing communication within the team to ensure everyone feels valued and informed. This review is much appreciated, as it helps us improve. f you have any additional suggestions or concerns, please feel free to reach out to your former local HR team. Wishing you well in your new journey. Thank you.
2.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and competitive salary

Cons

I experienced outdated systems and inconsistent management, which made projects harder than they needed to be. Recognition for extra effort was limited, and the overall environment felt overly controlled

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Nespresso Response
7mo
Hello, Thank you for sharing your feedback about your experience with Nespresso. We’re pleased to hear that you appreciated various benefits and competitive salary we offer, and considered them great. Regarding the cons you brought to our attention, we understand that these challenges can impact efficiency and overall job satisfaction. Thus, we are implementing initiatives to enhance our recognition programs. Additionally, we are reviewing our management practices to foster a more empowering and flexible work environment that encourages creativity and autonomy. We appreciate your honesty and will certainly take your insights into account. If you have any additional suggestions or concerns, please feel free to reach out to your former local HR team. Wishing you well in your future endeavors. Thank you.
Viewing 70 - 72 of 1,871 Reviews

Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.