Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 114 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 27, 2023

Very good

Global logistics manager

Recommend

CEO approval

Business Outlook

Pros

Global environment in a very diverse culture

Cons

Slow progressions inside global positions

Nespresso Response

3y

Hello Colleague, Thank you for taking the time to share your thoughts about your experience at our company. We're pleased to hear that you appreciate the global environment we offer. Celebrating diversity and creating an inclusive workplace is a priority for us, as we believe it enriches our overall work atmosphere. Regarding the cons you outlined, we are continuously working to provide opportunities for advancement and development within our organization. Be assured that we always seek to identify potential career options for people eager to grow with us. We encourage you to reach out to your Line Manager or our HR team to identify the most suitable actions that align with your career aspirations and goals. Wishing you continued success with us. Thank you.

3.0

Jun 26, 2023

Good people but demanding environment

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great people Good salary for retail work Generous benefits

Cons

Management can be toxic Very corporate

Nespresso Response

3y

Hello, Thank you for sharing your experience with us. We appreciate your positive remarks about the great people you worked with, the salary, and the generous benefits we offer. It's rewarding to know that these aspects have had a positive impact on your experience. Regarding the cons you outlined, we strive to create a healthy and supportive work environment for all our employees. We continuously work towards fostering culture that promotes open communication, collaboration, and mutual respect. We are also committed to addressing and resolving any issues to ensure a positive and productive work environment for everyone. If you have any further feedback or suggestions, please do not hesitate to reach out to your former HR team. We wish you much success with your new endeavors. Thank you.

3.0

Jun 24, 2023

High expectations

Store manager

Recommend

CEO approval

Business Outlook

Pros

Benefits. Free coffee and machines.

Cons

Work life balance, work load, pay

Nespresso Response

2y

Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

Viewing 511 - 513 of 1,878 Reviews

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Good people but demanding environment

High expectations

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