Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 192 reviews)); "Discounts and free coffee, although that is stopping very soon." ((in 139 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good training when they have the adequate staff Improving company culture" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,877 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jul 18, 2023

Friendly managers

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Free coffee while working Credit for in store purchases as well

Cons

Little boring. Junior staff are a little spoilt.

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to share your thoughts about your experience at our company. We're delighted to hear that you appreciate the perks of free coffee while working and the additional bonuses of our Total Rewards package. We believe in providing our employees with enjoyable benefits to make their work environment more pleasant. Regarding the cons you outlined, we aim to foster a collaborative and inclusive environment for all employees. We always encourage our team members to work together, as well as support and inspire one another. We would welcome hearing more specifics from you, so we can look further into what you raise. Please, reach out to your local HR or Management team to share your concerns. Wishing you continued success at Nespresso. Thank you.

5.0

Jul 14, 2023

Great team

Ecommerce specialist

Recommend

CEO approval

Business Outlook

Pros

Great collaborative environment, motivating team

Cons

Low salary, difficult upward mobility

Nespresso Response

2y

Hello Colleague, We appreciate your feedback. It's a pleasure to know that you enjoy the working atmosphere as well as working with your teammates. Having the right caring culture where everyone respects, helps, and inspires each other to succeed is very important to us. Regarding the cons you outlined, it is unfortunate to hear you are not satisfied with some elements of your experience. We offer our employees at Nespresso a market-competitive Total Rewards package, which includes base salary, bonus/incentives, and various benefits. We are also firmly committed to investing in our people’s learning and development, to support their career aspirations and growth. We advise you to reach out to your Line Manager or HR team to discuss your concerns. Wishing you continued success at Nespresso. Thank you.

4.0

Jul 13, 2023

Great work experience in college

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Really good job to have during college for flexibility and pay

Cons

Business slowed tremendously after pandemic.

Nespresso Response

2y

Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

Viewing 496 - 498 of 1,877 Reviews

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