Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly team and amazing coffee

Cons

On your feet for long hours Rude customers and lazy co-workers

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to share your feedback about your experience at Nespresso. We greatly appreciate your insights about the friendly team and the quality of our coffee. We are proud of the positive atmosphere we have cultivated within our company and the range of products we provide. Regarding the cons you outlined, given that we strive for excellence in providing our services and value the commitment and effort our employees put into their roles, we continuously work towards establishing a healthy work-life balance for our colleagues. Additionally, we are dedicated to fostering a fair work environment where everyone is treated with respect and given equal opportunities to succeed. Your feedback is important and valuable to us, as we constantly seek to improve. If you want to share some additional comments, please, feel free to contact your local HR team to discuss your concerns. Wishing you the best of luck in your journey with us. Thank you.
5.0
Oct 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay Benefits Good management

Cons

Location bonuses as as a.

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Nespresso Response
2y
Hello, We're delighted to hear that you appreciate the good pay, benefits, and our management team. Providing competitive compensation and a supportive management structure are key priorities for us. Regarding the cons you outlined, we would appreciate further clarification to better understand your concern. Your feedback is essential in helping us identify areas for improvement. Please feel free to provide additional details or suggestions to your former local HR or management team so that we can address this issue effectively. Wishing you best of luck in your new endeavors. Thank you.
5.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work culture and environment

Cons

Long-term sustainability and pay level

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Nespresso Response
2y
Hello, Thank you for your feedback and review. We are happy to know that you enjoyed the working environment and our company culture. Our people are our top priority, and we always strive to provide comfortable working conditions for everyone. Regarding the areas you see as cons, we're sorry that you are not fully satisfied with your experience. It is unfortunate to read you felt the salary was low, as, at Nespresso, we strive globally to offer competitive salaries in every market. In addition to this, our commitment to bringing about the social, environmental and economic conditions that are required to achieve global sustainability is something we strive to build on every day and is embedded into every aspect of Nespresso. This feedback and advice are important and valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your former local HR team to discuss your concerns. We wish you all the best in your future endeavors. Thank you.
Viewing 463 - 465 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.