Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Good benefits, great team, free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good training on full time employees" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 5, 2023

Sales Assistant

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

career opportunities coffee allowance benefits bonus colleagues

Cons

long hours lots of kpis 7 day week lack of flexibility

Nespresso Response

2y

Hello, Thank you for sharing your feedback with us. We are firmly committed to investing in our people’s development and growth to nurture their career aspirations. At Nespresso, we are proud to offer our employees a market-competitive Total Rewards package, which includes base salary, bonus/incentives and other benefits. It is also a pleasure to know that you enjoyed working with your colleagues. Regarding the cons you mentioned, securing work-life balance is essential for us, and we continuously explore new initiatives to maintain processes more optimized, so our employees have time to work towards making positive changes that benefit everyone in the company. We would like to hear more from you to look into your concerns. Please, reach out to your former local HR team. With your additional comments, we can look further into what you raise. We wish you all the best in your future endeavors. Thank you.

4.0

Oct 5, 2023

GREAT JOB FOR INTERNATIONAL STUDENTS

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

- Beautiful atmosphere and vibes - Great multinational company - Sustainability and commitment to making a positive impact

Cons

- Monotonous tasks - Can be very tiring after many shifts - Lack of career opportunities

Nespresso Response

2y

Hello, Thank you for sharing your feedback with us and for recognizing Nespresso’s efforts in cultivating a pleasant working environment and our sustainability initiatives. We are committed to fostering a culture of care where people respect, support, and inspire each other. We believe that everyone can be empowered and make a difference with diverse workforces. Regarding the areas of improvement you described, we are sorry to hear you think there were not enough career opportunities. We invest a great deal in our employees’ development, so that everyone can achieve what they aspire to in their careers. Our people are our top priority, and it is important that we foster comfortable working conditions by ensuring our employees' safety and well-being. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, reach out to your former local HR or Management team to share further your concerns. We wish you much success with your future endeavors. Thank you.

5.0

Oct 4, 2023

Awesome!

Sr. rep order management

Recommend

CEO approval

Business Outlook

Pros

The pay is great, co-workers are amazing, great benefits, overall just an amazing place to work so far!

Cons

No cons at this time!

Nespresso Response

2y

Thank you for taking the time to leave an extremely positive review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. Were so happy to read you are happy here. -Your Nespresso HR Team

Viewing 460 - 462 of 1,877 Reviews

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Nespresso

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Sales Assistant

GREAT JOB FOR INTERNATIONAL STUDENTS

Awesome!

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