Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 189 reviews)); "Great benefits and free coffee on the job" ((in 123 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 37 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 20, 2023

People oriented

Mentor

Recommend

CEO approval

Business Outlook

Pros

Good working environment and working hour

Cons

Improvement for marketing’s decision and execution

Nespresso Response

2y

Hello Colleague, We are pleased to learn that you find our company's working environment and working hours to be positive aspects. We take pride in offering our employees a supportive team culture. Concerning the comments about the cons, we seek to continuously enhance our operational strategies to better meet the needs of our customers and drive business growth. Moreover, by making necessary upgrades, we try to ensure the best possible work environment for our employees. We encourage you to reach out to your Line Manager or HR team to discuss your concerns. Wishing you continued success at Nespresso. Thank you.

2.0

Oct 19, 2023

.

Production manager

Recommend

CEO approval

Business Outlook

Pros

Is a Dynamo business With a lot of changes and opportunités to improve

Cons

Particular and close system sometimes heavy ( buricratic) Complicated environment to advice ( close culture on terms on decision making )

Nespresso Response

2y

Hello Colleague, Thank you for sharing your review with us. We are glad to know that you appreciate our efforts in continuous improvement. It is our belief that changes lead to a more efficient and comfortable work environment. Regarding the cons you mentioned, it's unfortunate you are not fully satisfied with your working experience. Our business is growing and evolving, and we appreciate our teams' input and collaborative efforts to deliver the best service to our customers. At Nespresso, we are certain that everyone can be empowered and make a difference with diverse workforces. If you want to share some additional comments with us, please, contact your Line Manager or HR department to discuss your concerns. Wishing you continued success at Nespresso. Thank you.

5.0

Oct 17, 2023

Work review

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

coworkers, free coffee to drink and try, fun work environment, coffee machine, employee points for gifts

Cons

day to day repetitive work, big shipments of coffee to merchandise

Nespresso Response

2y

Thank you for taking the time to leave a very positive review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

Viewing 451 - 453 of 1,877 Reviews

Jobs at Nespresso

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Customer Facing Supply Chain Specialist (B2B Planning)

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