Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 189 reviews)); "Great benefits and free coffee on the job" ((in 123 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 37 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,876 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,876 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Nov 2, 2023

Could’ve been better

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

free coffee machine in store credit for employees

Cons

Inconsistent training Weird environment Passive aggressive managers and team leads

Nespresso Response

2y

Hello Colleague, Thank you for sharing your feedback with us. While we are pleased to offer our employees different perks of the Total rewards package as appreciation for their contribution and dedication, it's upsetting to discover the challenges you have faced. It is our goal to foster a supportive work environment for all employees. Thus, we ensure that all leaders receive the respective training to empower their teams to win and achieve whatever they want in their careers. Furthermore, at Nespresso, we are committed to continuously improving our ways to operate. Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention. We would appreciate you reach out to your HR team to provide more specifics on these issues, so we can address them. Wishing you much success with Nespresso. Thank you.

5.0

Oct 31, 2023

Great

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

The are Flexible and considerate to any changes to shifts

Cons

They do not pay enough money

Nespresso Response

2y

Hello Colleague, Thank you for sharing your feedback with us. We appreciate your positive comments regarding the flexibility and consideration shown by our company when it comes to accommodating changes to shifts. We understand the importance of work-life balance and strive to create an environment that supports our employees' needs. Regarding the area of improvement you outlined, we continuously review our total remuneration to ensure that it remains competitive within the industry. We value our employees and want to ensure that they are fairly compensated for their contribution and dedication. We encourage you to discuss your concerns with your manager or the HR team to provide further information and insights. Wishing you much success with Nespresso. Thank you.

4.0

Oct 30, 2023

Good place. Hard work

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Coffee allowance and machine

Cons

less career development than initially lead to believe

Nespresso Response

2y

Hello, Thank you for sharing your feedback with us. At Nespresso, it is important to us to foster a positive working environment for every employee by offering a market-competitive Total Rewards package, which includes various incentives and other benefits, including coffee allowance and machines, and we are glad you recognize this. Regarding the cons you mentioned, we can assure you that we focus greatly on our employee's career development and talent management to provide opportunities across the company for our people to develop their careers and succeed. We would like to hear more from you to look into your concerns and improve our ways of working. Please feel free to contact your former local HR team. We wish you much success with your future endeavors. Thank you.

Viewing 439 - 441 of 1,876 Reviews

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