Nespresso reviews

3.8

74% would recommend to a friend

(1,876 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Nov 6, 2023

Lots of work, fairly easy

Recommend
CEO approval
Business Outlook

Pros

Great culture and the products do sell themselves. Great place to learn and grow to help you move on.

Cons

Managers are constantly pushing for KPIs

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback with us. We are glad to hear that you appreciate the great culture within our organization. We strive to foster a supportive work environment where employees can thrive both personally and professionally. Regarding the cons you mentioned, while the drive for results is important, at Nespresso it is crucial to strike a balance that takes into account the overall well-being and growth of employees. If you would like to discuss your concerns further or have any additional feedback, please feel free to reach out to your HR team. We wish you all the best in your journey with us. Thank you.
2.0
Nov 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Free coffee machine of your choice and capsules. Monthly coffee credit.

Cons

Rude clientele. Existing clique amongst coworkers. Payroll and work availabilities get affected if overall sales performance is below the daily sales target.

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Nespresso Response
2y
Hello, Thank you for your feedback and review. While it’s good to hear that you enjoyed different benefits of our Total Rewards package, like free machine and coffee credit, it is disappointing to read cons you mentioned. At Nespresso, we greatly appreciate the efforts of our people in providing quality customer service, and it is upsetting to read you had some challenging customers. It's also important for us that we provide all our employees with comfortable working conditions, so that everyone can work well and connect with other coworkers. Our people are our top priority, and we invest a great deal in organisation to have the right caring culture where everyone feels well-informed and supported. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, reach out to your former local HR team to share further your concerns. We wish you much success with your future endeavors. Thank you.
3.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

They are the leaders in innovation

Cons

Very stressful Lots of preassure

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Nespresso Response
2y
Hello, We are proud to hear about the positives you discovered at Nespresso. Our commitment to innovation drives us to constantly seek creative solutions to meet the evolving needs of our customers. Also, we take pride in providing our employees with exciting opportunities to contribute to innovations as we foster a culture of creativity at Nespresso. Regarding the cons you mentioned, we strive to create an innovative work environment that encourages continuous improvement. Thus, we provide all the required resources and support to our employees. Also, we recognize the importance of maintaining a healthy work-life balance by ensuring a balanced workload for our employees. We encourage you to share further your thoughts and concerns with your former local HR team. Wishing you well in your future endeavors. Thank you.
Viewing 436 - 438 of 1,876 Reviews

Glassdoor has 3,232 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.