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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Nov 12, 2023

      Disjointed and toxic

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quarterly coffee credit, pay and benefits.

      Cons

      Upper management and corporate expectations are absurd. Antiquated POS system makes the customer and employee journeys stressful. HR department is run by amateurs who create a hostile and unpredictable work environment. Nespresso values only apply to some. Irresponsible upper management do not understand professionalism.

      avatar
      Nespresso Response
      2y
      Hello, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate your positive comments about the quarterly coffee credit, pay, and benefits. It is great to hear that these aspects have contributed to your overall satisfaction in your position. Regarding the cons, we appreciate your sharing areas where you believe there is room for improvement. We recognize the importance of a modern and user-friendly system that enhances customer and employee experience. We prioritize a professional and inclusive work environment. Also, we are committed to providing leadership training for our employees to become experienced professionals who can effectively handle employee relations with respect and equity and create a positive workplace culture as well as drive success. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. Wishing you well in your future endeavors. Thank you.
      3.0
      Nov 9, 2023

      Was ok, but no room to grow

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee and machine Friendly staff

      Cons

      Most jobs have now gone overseas No room to grow, people stay in positions for too long They don't pay the market value

      avatar
      Nespresso Response
      2y
      Hello, Thank you for sharing your thoughts about your experience with us. We are glad to hear that you appreciate the perks and atmosphere at the office. We believe it contributes to a pleasant work environment, and we will continue to prioritize these aspects to ensure our employees feel comfortable. Turning to the cons you mentioned, we are committed to exploring opportunities for growth and development within our organisation, and we encourage our employees to discuss their career aspirations with their managers. We strive to provide a clear path for advancement and ensure that our employees have opportunities to enhance their skills and progress in their careers. Additionally, we regularly review our total remuneration to ensure it aligns with market standards. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. Wishing you well in your future endeavors. Thank you.
      3.0
      Nov 9, 2023

      Not to bad

      Boutiqe coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good many for entry-level guys. Bonus every 3 moths

      Cons

      Christmas time is bussy. They're using you. They care about the job more than an employee.

      avatar
      Nespresso Response
      2y
      Hello Colleague, Thank you for your review. We appreciate your recognition of different benefits we provide our employees with. At our company, we foster positive working relationships and do our best to keep our employees satisfied with the perks of the Total Rewards package we offer. Regarding the cons you mentioned, at Nespresso, we value our people, and it's crucial to maintain a flexible and well-planned schedule to contribute to the well-being of our employees. While we acknowledge that certain periods of the year, such as the holiday season, can be demanding, we are committed to implementing effective workload management strategies and providing support and resources to our employees. In case you would like to share the specifics, don't hesitate to provide further comments or suggestions to your HR team. Wishing you well in your journey with us. Thank you.
      Viewing 430 - 432 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.