Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Hard to see any. I need to leave ASAP

Cons

Toxic workplace. Poor management. Unstructured marketing managers. Lot of politics. Competition is stronger. Why leadership cannot see it?

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts about your experience with us. It is unfortunate to know that you don’t see any advantages of working at Nespresso. Regarding the cons you outlined, our people are our top priority, so we always strive to provide a positive working environment and care for our people. It is also upsetting to read your comments specifically connected to the management structure, as we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. Your feedback is important and valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your former local HR team to discuss your concerns. Wishing you well. Thank you.
4.0
Nov 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Once you’re able to get into your zone, you’re able to complete your tasks efficiently. When dealing with customers, I barely had any issues with them. I also liked how I was paid weekly instead of biweekly. Overall, it was a nice retail job!

Cons

I don’t have much to say about the company (even though I don’t like Nestle). My main issue is the unprofessional environment one of the leads created when things weren’t done their way especially towards their younger workers.

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Nespresso Response
2y
Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. If you would ever like to discuss the environment in your specific store in more detail, we encourage you to reach out to your HRBP. We wish you all the best. -Your Nespresso HR Team
5.0
Nov 13, 2023

Great team

Recommend
CEO approval
Business Outlook

Pros

Great team and leadership by managers.

Cons

None that I have experienced so far.

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Nespresso Response
2y
Hello Colleague, Thank you for your positive feedback about working at our company. We are delighted to hear that you have had a great experience with our team and find our managers to be effective leaders. We believe that a strong and supportive team, along with capable leadership, is crucial for an overall job satisfaction. At Nespresso, we strive to create an environment where our employees feel valued, supported, and motivated. Thus, it's always a pleasure to work with someone who is passionate and eager to learn and grow with us. Wishing you the best in your career with Nespresso. Thank you.
Viewing 427 - 429 of 1,875 Reviews

Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.