Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Great Team and Product" ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 3, 2024

Part Time Sales

Part time sales

Recommend

CEO approval

Business Outlook

Pros

High Salary, Nice team and colleagues

Cons

Sometimes is way to busy

Nespresso Response

2y

Hello Colleague, Thank you for sharing your review with us. We are really glad that you recognize our market competitive salary we provide as a part of our Total Rewards package. It's also a great pleasure to know that you enjoy working with your colleagues. Regarding the cons you mentioned, we can assure you that our people are our top priority, and we always strive to provide comfortable working conditions for everyone. At Nespresso, we greatly appreciate the efforts of our employees in providing quality customer service. We appreciate your feedback. You are always welcome to contact your HR or management team in order to share more details, so that we can further improve our ways of working. Wishing you continued success at Nespresso. Thank you.

3.0

Jan 3, 2024

ok

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

good pay opportunity to earn bonus

Cons

horrible systems to work with a very stressful working environment- where everything must be particular cannot have friendly relationships with colleagues the need for professionalism is shoved down everyone's throats but this rule only applies to few favouritism is evident

Nespresso Response

2y

Hello, Thank you for sharing your review with us. Even though we are pleased to know that you enjoyed different parts of our Total Rewards package, such as market-competitive salary and various bonuses, we are sorry to read all the cons you stated. It is upsetting to know that you felt stress on your position. At Nespresso, we constantly strive to foster a collaborative and respectful work culture, where everyone feels supported and cared for. We will share your feedback with the responsible team, but you are always welcome to share more details with us so that we can look even further into your comments and improve. We wish you all the best in your future endeavors. Thank you.

3.0

Jan 2, 2024

good pay but bad environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good pay is a perk

Cons

bad environment, bad leaders in role

Nespresso Response

2y

Hello, Thank you for your review. We are glad that you appreciated our market-competitive salary. Regarding the cons you outlined, it is upsetting to know that you were not fully satisfied with your work experience. At Nespresso, we always strive to create a positive environment with caring leaders. It is important to us that everyone feels well-informed and supported to achieve their goals. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, reach out to your former local HR team to share further your concerns. We wish you well with your new endeavors. Thank you.

Viewing 412 - 414 of 1,875 Reviews

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Nespresso

Nespresso reviews

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Part Time Sales

ok

good pay but bad environment

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