Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Great Team and Product" ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,875 reviews)

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jan 5, 2024

Good but Stressful

Boutique manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for progression for high performers

Cons

- political - stressful environment - high demanding of performance, little downtime on and off shifts

Nespresso Response

2y

Hello, Thank you for taking the time to provide us with important feedback. We are glad that you recognize our commitment to investing in our people’s learning and development, to support their career aspirations and growth at Nespresso. Regarding the cons, it's unfortunate to read you experienced stress on your position. At Nespresso, we always strive to offer comfortable work environment for everyone, as well as to find the right balance between the customer and business needs and flexible work hours of our teams. We encourage you to reach out to your former local HR team to share more specifics with us. With your additional comments, we can look further into what you raise, and improve. Wishing you success in your new endeavors. Thank you.

2.0

Jan 4, 2024

Good benefits, unnecessarily stressful environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, free coffee, free coffee machine

Cons

Management pushes upselling so hard. I know it's their job to do so, but if you don't upsell every customer they make you feel worthless.

Nespresso Response

2y

Hello, Thank you for sharing your feedback with us. We are proud to offer our employees with various benefits as a part of our Total Rewards package, such as free coffee and coffee machines. Regarding the cons you outlined, it is unfortunate to hear you were not satisfied with some elements of your experience. At Nespresso, our people are our top priority, and we always strive to provide support and comfortable working conditions, so that everyone can work well together. We would welcome to hear more about your concerns. Please, reach out to your former local HR team, so we can look further into what you raise, and improve. We wish you well with your new endeavors. Thank you.

4.0

Jan 3, 2024

Work Exp

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- friendly environment - nice full timers

Cons

- difficult to memorise all the products

Nespresso Response

2y

Hello, Thank you for sharing your feedback with us. It's a great pleasure to know that you have enjoyed your working environment. We put a lot of efforts in creating a friendly and dynamic atmosphere for our people. Regarding the cons you mentioned, it is unfortunate to know that you were not satisfied with some elements of your working experience. At Nespresso, we aim for everyone to find their right fit within our company and feel well-informed and supported on every level. If you want to share more feedback with us, please feel free to contact your former HR team. Wishing you the best in your future endeavors. Thank you.

Viewing 409 - 411 of 1,875 Reviews

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Nespresso

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Good but Stressful

Good benefits, unnecessarily stressful environment

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