Nespresso reviews

3.8

74% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jul 23, 2024

Great employer

Recommend
CEO approval
Business Outlook

Pros

Amazing condition and training, I recommend it.

Cons

No real con, its a fantastic environment

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Nespresso Response
1y
Hello, Thank you for such positive feedback on your experience at our company. Ensuring that our employees work in a friendly and supportive environment is one of our main priorities, and we are happy to read that you appreciate this. We are also delighted to know that you recognize our efforts in providing our people with various training and learning opportunities to support their career aspirations. If you want to share more feedback with us, you are always welcome to reach out to your former local HR or Management team. Wishing you the best in your new endeavors. Thank you.
4.0
Jul 22, 2024

A good experience

Recommend
CEO approval
Business Outlook

Pros

You can learn about the coffe and drink a lot of that haha

Cons

It's a hard work for the customer service and in some moments the demands of people its a lot.

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Nespresso Response
1y
Hello Colleague, We appreciate you sharing your review with us. It is a pleasure to know that you have had a positive experience working at Nespresso, as we always aim to foster a welcoming environment for everyone. In addition to this it is important to us to encourage our people in their career development by providing them with a lot of various learning opportunities. As for the cons you highlighted, it is upsetting to read that you consider your job demanding. We greatly appreciate the efforts of our employees in providing quality customer service and making sure that they are well-equipped and supported. We would like to hear more from you to look into your concerns and improve our ways of working. Please feel free to contact your Manager or HR team. Wishing you continued success at Nespresso. Thank you.
3.0
Jul 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Full coverage benefits for full time employees

Cons

Can fire you just cause, no paid sick days, vacations etc.

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Nespresso Response
1y
Hello, Thank you for taking the time to provide your feedback. We appreciate your positive comments about the full coverage benefits we offer to our employees. It's important to us that our team members feel supported and valued. Regarding your concerns about certain aspects of our policies, we continuously review them to ensure they align with industry standards and best practices. Also, we strive to strike a balance between maintaining a productive and efficient workforce while also treating our employees with respect and fairness. We greatly appreciate your review and encourage you to share any specific details with your former local HR team. Your feedback is crucial in helping us improve and create a sustainable workplace for all our employees. Wishing you the best in your new endeavors. Thank you.
Viewing 301 - 303 of 1,872 Reviews

Glassdoor has 3,224 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.