Nespresso reviews

3.8

74% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 25, 2024

Pretty good the first few months

Recommend
CEO approval
Business Outlook

Pros

Willing to work with school schedule

Cons

Management at the time belittles you

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Nespresso Response
1y
Hello, Thank you for your feedback. While we are glad that you were satisfied with the flexibility of your schedule, it is disappointing to read the cons you highlighted, especially concerning the management team. Any kind of disrespect has absolutely no place at Nespresso. We are a company with strong values and culture, which cares for employees. Please, don’t hesitate to reach out to your former local HR team. With your additional comments, we can look further into what you raise and improve our working methods. We wish you well with your new endeavors. Thank you.
4.0
Jul 25, 2024
Recommend
CEO approval
Business Outlook

Pros

the benefits were great as well as the training

Cons

not prepared for the volume of customers with the current system they have. It could b overwhelming sometimes

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. We're delighted to read that you appreciate various benefits that are a part of our Total Rewards package. In addition to this, we recognize training as a vital part of career growth and are happy to support our people in their professional journey. Regarding the cons you mentioned, it's upsetting that you weren’t fully satisfied with your working experience and found it overwhelming at times. At Nespresso, we recognize the importance of maintaining a balanced workload and ensuring that our employees have adequate support to meet our business needs. Your input is essential in helping us recognize areas where improvements are needed, and we encourage you to communicate more specific concerns to your former local HR or management team. Wishing you well in your new endeavors. Thank you.
3.0
Jul 25, 2024

Underpaid

Recommend
CEO approval
Business Outlook

Pros

More free time hence to 12 hours shifts

Cons

Can't reeally have a good routine, because of the shifts, and underpaid.

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Nespresso Response
1y
Hello, Thank you for taking the time to provide us with your feedback. Making sure that our employees have a comfortable and flexible schedule, as well as maintaining a healthy work-life balance is of crucial importance to us. It is upsetting to know you weren’t satisfied with your compensation. We provide our employees with our Total Rewards package, which includes market-competitive salary and various incentives and benefits. In addition to this, we make sure to continuously review it. This feedback is important and valuable to us, as we constantly seek to improve. We would like to hear more from you to look into your concerns. Please feel free to contact your former local HR team. We wish you well in your new endeavors. Thank you.
Viewing 298 - 300 of 1,872 Reviews

Glassdoor has 3,224 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.