Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Above average pay and free coffee" ((in 132 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews)); "Free coffee and they provide you with a lot of information about the products" ((in 57 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 13, 2019

Honestly, Run.

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Discounts and free coffee, although that is stopping very soon.

Cons

Literally 0 progression and complete lack of care from upper level management. 0 opportunity to grow skills or contribute outside of your job description. Bonuses Are NEVER achievable due to ridiculously inflated targets which stem from loss of market share and overspending in dying brick and mortar retail store.

1.0

Sep 29, 2018

Senior Coffee Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus Monthly coffee allowance Free machine

Cons

By far the most disrespectful and negative environment I have ever worked in in almost 10 years of hospitality and retail. Management have not respect for staff members and engage in bullying of others. When confronted about bullying in the store, managers deny claims and accuse the defedent of being paranoid. Managers use fear mongering techniques and intimidate staff into silence. Would not recommend to anyone

1.0

Sep 13, 2018

HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coffee, chocolate biscuit Friday's and a nice view of the harbor

Cons

Pretentious, stifling, soul-less, boring and disorganised

Viewing 28 - 30 of 1,867 Reviews

Jobs at Nespresso

Coffee Specialist

Buenos Aires

View job