NEXT reviews

3.6

62% would recommend to a friend

(8,001 total reviews)
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Simon Wolfson

61% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.6 out of 5 stars, based on 8,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Feb 3, 2025

Fine

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere and great friends made

Cons

Hard work for very little pay, management higher up very unprofessional and rude

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NEXT Response
1y
Thank you for sharing your experience. We’re glad to hear you enjoyed the atmosphere and the friendships you made during your time with us. However, we are deeply sorry to hear that you found the work difficult and felt that higher management was unprofessional and rude. This is certainly not the experience we aim to provide for our employees. Your feedback is invaluable, and we will use it to evaluate how we can improve both the support and respect given to our team members. We appreciate your dedication over the years, and we wish you all the best in your future endeavours.
1.0
Feb 3, 2025

Terrible

Recommend
CEO approval
Business Outlook

Pros

Not many pros, more cons

Cons

Toxic culture, bullying swept under the carpet- profit over people (yet they harp on about wellness))

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NEXT Response
1y
Thank you for sharing your feedback. We are truly sorry to hear about your negative experience, particularly regarding the workplace culture and the issues you mentioned with bullying. We take these concerns very seriously, and it’s disappointing to learn that the environment did not meet the standards we strive to maintain. Your feedback is invaluable, and we are committed to addressing issues like these to foster a more supportive and respectful workplace. We will take your comments into account as we continue to improve our approach to employee wellbeing and company culture. Thank you for your honesty, and we wish you all the best moving forward.
1.0
Jan 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent selection of food, free uniform

Cons

Poor management, no communication between anyone in the warehouse. Nobody in management knows what they’re doing. I was waiting months for a bonus card and got messed around. Non existent work to life ratio which made me very depressed. Hours are way too long and there isn’t enough time for breaks. Made me feel like a zombie

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NEXT Response
1y
Thank you for sharing your experience. We’re genuinely sorry to hear about the challenges you’ve faced in the warehouse, particularly regarding management, communication, and work-life balance. These issues are not acceptable, and we sincerely apologise for the impact they’ve had on your wellbeing. We appreciate your feedback on training and management practices, and we’ll be addressing these concerns to improve the overall experience for our employees. It’s clear that more support and clearer communication are needed to make the workplace better for everyone. Thank you for your honesty, and we wish you the best as you move forward.
Viewing 205 - 207 of 8,001 Reviews

Glassdoor has 9,101 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.