Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1439) , Sales Consultant (848) , Sales Associate (837) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 611 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 450 reviews)); "Budget for uniform and flexible hours" ((in 365 reviews)); "Helpful and friendly colleagues" ((in 304 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 167 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 672 reviews)); "management is poor and rude" ((in 605 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 411 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 201 reviews)); "Minimum wage and very busy" ((in 145 reviews))

NEXT reviews

3.6

62% would recommend to a friend

(8,000 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,000 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 8,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

1.0

Jul 4, 2025

Strict deadlines

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the team members are lovely

Cons

Impossible targets, making employees work non-stop.

2.0

Jun 26, 2025

A mixture of good and bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Head office bonus Flexible hours Head office managers are kind and understanding

Cons

Store environment was toxic and affected my mental health Bad communication Watched employees be shouted at in there faces and watched them breakdown crying 80% of staff hate the job and the management The vast difference to how store employees are treated compared to store staff is unfair

3.0

Jun 24, 2025

Good benefits, package, expect and awful lot

Finance

Recommend

CEO approval

Business Outlook

Pros

Really good benefits, staff shop, decent salary. Good prospects if you put in the work.

Cons

Terrible manager, unsupportive and harsh. Workload intense with little support, depending on team you’re in. Poor office environment, low morale.

Viewing 187 - 189 of 8,000 Reviews

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Company ratings over time

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Strict deadlines

A mixture of good and bad

Good benefits, package, expect and awful lot

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