Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1439) , Sales Consultant (848) , Sales Associate (835) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 622 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 452 reviews)); "Flexible hours and easy to get shifts swapped" ((in 363 reviews)); "Helpful and friendly colleagues" ((in 303 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 173 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 673 reviews)); "management is poor and rude" ((in 621 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 412 reviews)); "No training and expected to know how to do things" ((in 187 reviews)); "Minimum wage and very busy" ((in 151 reviews))

NEXT reviews

3.6

61% would recommend to a friend

(7,998 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,998 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Jan 19, 2014

Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

Cons

Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.

1.0

May 14, 2026

Good discounts and lovely colleagues, but poor senior management in specific store

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good discounts and lovely colleagues

Cons

Very poor senior management, lack of flexibility, need to book holidays 1 year in advance or more

1.0

May 9, 2026

Great benefits overshadowed by rude management and low pay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits - such as staff shop

Cons

Rude management Micro management Low salary

Viewing 166 - 168 of 7,998 Reviews

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Team Member (Stock)

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Short-term Temporary Team Member

Short-term Temporary Team Member

Short-term Temporary Team Member

NEXT

NEXT reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things

Good discounts and lovely colleagues, but poor senior management in specific store

Great benefits overshadowed by rude management and low pay

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Jobs at NEXT

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