NEXT reviews

3.6

61% would recommend to a friend

(7,998 total reviews)
avatar

Simon Wolfson

61% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Good staff discount good customer service generous uniform discount some new staff nice good product range

Cons

Well what can I say possibly the worse place I've ever worked did 8 weeks on a temp 6 hour contract and believe me the experience was not nice! Training minimal you get someone saying I will show you the till it gets busy and your left on your own The employee learning portal hardly ever works from home The temp staff are bossed around by the permanent staff you get all the rubbish jobs while they stand round chatting If you ask for help because you don't know you get abuse you should know this have they not shown you etc etc The stockroom staff are bully's getting the women to do all the hard jobs like ripping open boxes while they put clothes on hangers The performance review well you only got two stars because you were off sick so we will punish you by not offering you any extra shifts The managers delegate and do next to nothing The stock room is a mess with a filing system that doesn't work for anyone There are no breaks if your on a 4 hour shifts try workung four hours with no water it defys mazlows basic levels sorry for that doing a degree And if you dare to go toilet you are slated for leaving your staff members either that or they say to you as you going in toilet is your shift over! You can be serving a big queue next thing that happens someone will shout at you tidy this till up put that stick out before you have chance to catch your breath There is no organisation you can be on menswear quite happy working then it's get to children's wear we are busy you get there they aren't busy its lazy full time permanent staff saying get that stock out All in all if you want to be treated like dirt and be prepared to get all the rotten jobs and treated like a skivvy and spoke to like dirt work for next !!!

3.0
Aug 31, 2014
Recommend
CEO approval
Business Outlook

Pros

The discount is very good, 25% off which can also be used by immediate family members, as well as a once per season 75% off for uniform. While keeping busy with various tasks on the shop floor can make the hours go by quickly, talking to and helping customers is one of the more enjoyable aspects of the job. My immediate managers on the shop floor we very nice and were happy to talk to you as a person and not just an employee as some of the higher up managers did. For performing well and helping customers management notices and give you gift cards if you deserve them.

Cons

Working in the stockroom is an absolute nightmare! Shipment tubs are all scanned on to a computer and rigidly timed for everyone to complete tasks which really rushes the pace of the work unnecessarily and makes the day long and stressful due to unrealistic time restrictions on tasks. Everybody is graded on productivity for the week and there is competition for a meaningless statistic. Managers in the stockroom are very obnoxious and patronising. Boxing day and summer sales must be worked by all employees and there are hundreds of customers which can make the day hectic.

Viewing 163 - 165 of 7,998 Reviews

Glassdoor has 9,097 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.